FAQ
1. Cannot start browser instance
- Check whether host resources (CPU/memory) are sufficient.
- Check whether you have exceeded the
maxInstanceslimit. - Check Operation Logs for any abnormal startup records.
2. Proxy cannot connect
- Confirm that the proxy address and port are correct.
- Test whether the proxy credentials are valid (you can run a test in the proxy management page).
- Check whether any firewall or network policy is blocking the connection.
3. Fingerprint incompatible with target website causing abnormal behavior
- First reproduce the issue in a test environment and adjust the fingerprint template.
- Temporarily switch to a more general fingerprint template for troubleshooting.
- Check whether the extension list contains any extensions that may affect rendering or requests.
4. How to restore instances from the recycle bin
- In the recycle bin, find the corresponding instance and click "Restore". The system will attempt to restore it and verify data consistency.